Realizing Every Dream (RED) Support Services

1 star(s) from 1 reviews

Contact Information

  • Carmen Berry

  • 1821 Summit Rd Suite 216
    Cincinnati, Ohio 45236
    United States
  • Phone: 513-376-7607
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Run far and run fast away from this provider, 11-12-2019 11:35AM

By: Mother of Person Served in Hamilton county

This provider gave us the run around for 1 1/2 months. Every time we met she told a different story. Said she had appropriate staff to work with my child yet showed up with a staff that would never be able to properly keep up nor care for my child. Met with her 3 times and each time she acted like we had never talked and she didn’t remember our conversations about our needs for our child’s service. Told SIA different information about services they can provide.
Owner totally lacks professionalism and has a horrible work ethic. Communication is non-existent ! Phone goes to a full voice box. Leaves a text instead of calling to say they won’t be there to start. No verbal communication to confirm message received.
Never showed up on second date set to start. Finally get ahold of someone who then has to contact owner. Who then said she sent an email to SIA saying she was discontinuing services( services never started in the first place). Never communicated with parent about this. Had prepped my child for a new friend coming over only to have him become extremely upset when provider didn’t show up.
We count on these people because we need help for our child. Communication, safety, care are key and this company is lacking in all areas. If I could have given minus or 0 stars I would have.