Environmental Accessibility Adaptions
Intermediate Care Facility ICF/IDD
Nonmedical Transportation - Mileage
Nonmedical Transportation - Trip
Non-Medical Transportation - Commercial Mileage
Non-Medical Transportation - Commercial Trip
By: Mother of Person Served in Cuyahoga county
Our Lady of the Wayside has provided exceptional transportation to my son for the past several months! From the first contact at a provider fair to the first phone call seeking information to the speed with which they responded to my son's SA's request to the phone calls to confirm all details for the first ride to the flexibility demonstrated when time and days of work changed several times.............nothing but the best customer service! My son looks forward to his rides everyday, feels very comfortable and safe with his driver (s), and time of pickup and arrival back home is very consistent! I highly recommend Our Lady of the Wayside as a provider, it appears that they place customer service as their highest priority! Thank you for the peace of mind that I feel knowing that my son will travel safely to and from work and arrive at work and back at home on time!
