New Leaf Residential Services Inc. Reviews

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Average Customer Review
3 of 5 from 2 reviews.

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Day Services
Misc/Other
Residential/Supports to Live
Transportation
Employment Services
Therapeutic/Clinical Intervention

0 of 1 people found the following review helpful

Very risky, 08-27-2020 12:04PM

By: Guardian in Mahoning county

Most of the workers are not trained right. Even when they are they don’t receive the right amount on their paychecks. Also they make people take cuts to save money for the house. They will fire you if you make any kind of a wave or ask any questions about questionable stuff. They Ask worker(DSPs) to transport clients without the right insurance. The workers are not told their reliable if a client gets hurt in their car. You must have commercial insurance. Their is a fine line of abuse. This company needs a private investigation without them knowing it’s going on. You will get to the meat of the problems that way. I’ve seen some pretty bad stuff that would make anyone feel uncomfortable. It’s very sad how I’ve seen clients treated. They strip the rights right off the clients. They teach them to not ask questions. It’s very sad.

Ratings Categories

Day Services
Misc/Other
Residential/Supports to Live
Transportation
Employment Services
Therapeutic/Clinical Intervention

1 of 1 people found the following review helpful

You Don't Need to Look Any Further, Your Provider is New Leaf, 06-27-2018 01:02PM

By: Mother of Person Served in Portage county

My son received his waiver & moved into supported living at age 14. I chose New Leaf when they were a young & growing company because I was impressed with their mission, highly impressed by their years of experience in the DD field, & astounded by their outstanding expertise in working with complex behavioral issues.

Throughout the many years New Leaf has been serving my son, he has made tremendous progress; beyond my wildest dreams as a parent! I cannot be more thrilled with the program development, therapeutic interventions, clean and well kept homes, & their dedication and care for the persons they are serving. My son has remote monitoring in his home, which is a newer technology being embraced by the State of Ohio. New Leaf also embraces this technology and it has been wildly successful for my son. Staff is well trained and the way New Leaf does business is beyond reproach for the individuals in their care.

The support I receive from New Leaf as a parent is unparalleled in the DD arena. Communication on issues that may arise with my son, both positive and negative, are always conveyed with the utmost professionalism, a deep root analysis is performed, mitigation is explored, and a plan is created for assistance and support moving forward. Over the years I have received many communications so we can all celebrate my son's achievements together. The company has consistently been true partners and solid team players.

I chose New Leaf to be my son's rep payee and I am kept duly informed of his financial situation. They provide his transportation to medical appointments, shopping, to visit friends, and to a myriad of planned activities in the community as New Leaf is a strong advocate of their consumers being an active part of their local communities.

I will leave you with these closing thoughts: Everyone has aspirations to change the world; to make their mark to last throughout time. I want you to know that New Leaf has made their own mark. They have made an enormous positive impact in my son's life. In my mind's eye, this is greater than any worldwide efforts this company may ever achieve. As a parent, New Leaf was the absolute best choice for my son's growth and continuing efforts to reach his full potential. I cannot adequately express how highly I recommend New Leaf Residential Services!

Ratings Categories

Residential/Supports to Live
Transportation
Therapeutic/Clinical Intervention