Help Foundation, Inc. Reviews

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Average Customer Review
5 of 5 from 1 reviews.

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Residential/Supports to Live

Excellent 24/7 care of my brother, 04-03-2017 10:20PM

By: Sibling of Person Served

My brother has profound down syndrome. He is unable to speak, toilet and dress himself or express his needs.

Every time I visit my brother at his group home apartment in Parma, he is clean and nicely dressed, calm and content. The staff stay for years, providing the stability of long-term relationships for my brother. Every weekend and more, when possible, they take him and his roommates on outings, to parks, for icecream, clothes shopping for them, the barber, nice restaurants like the Olive Garden, and they spend his allowance on him to give him a nice life. They're kind and gentle with him and they bother to learn of and respect his preferences.

The only down side is they don't check phone messages and return calls. But one of them gave me her own cell number and she returns my calls.

Ratings Categories

Residential/Supports to Live

Comments:

Thank you for taking the time to provide valuable feedback about our residential services. I am happy to hear that you have been pleased with the care of your brother. It is our mission to empower residents of all abilities and ensure each person who lives in a HELP home receives the best care. We will address the telephone issue immediately with our entire management team. Again, thank you!
-Tamara Honkala, CEO HELP Foundation

By: HELPFoundationInc, 04-05-2017 10:33AM Owner