I Am Boundless

3.6 star(s) from 5 reviews

The Boundless family of companies has nearly forty years of expertise assisting individuals with complex needs associated with intellectual and developmental disabilities and/or behavioral health challenges. Our vision is a world that realizes the full potential of all people. From residential support and vocational habilitation to applied behavioral analysis and outpatient services, our family of companies provide person-centered care that celebrates each individual and encourages them to become active participants in the communities where they live, work, and play.

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Average Customer Review
3.6 of 5 from 5 reviews.

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Both the good and bad reviews are accurate, 09-03-2019 01:44PM

By: Mother of Person Served in Franklin county

With I Am Boundless, what used to be known as the PDP or Parent Directed Program, you find and hire your own providers who are then screened and go through general training with Franklin County BDD. I have been hiring caregivers for my daughter through this program for almost 10 years. I am on this site looking for an agency because it seems to be getting more and more difficult to hire providers. I don't know if that's because my daughter is no longer little or because the Internet has provided caregivers so many other options to find work without making a committment. Maybe both.

But over the years, I have hired caregivers who became like family. Caregivers I still keep in touch with. I've attended weddings of former providers. Some stayed with us for years. But the last couple of years have been difficult. It's been harder to find them, and they haven't stayed as long. I am bone tired from this process and ready to turn it over to someone else.

Terrible, 11-05-2018 08:56PM

By: Mother of Person Served in Franklin county

Do NOT choose I am boundless as your provider. They will promise you the world and wont deliver. You are expected to hire your own staff and train them. Trust me, this is much harder than it sounds. It is nearly impossible to find staff, then when you do and they quit (they always quit), you are on your own. Every time I called I am boundless, they said I was responsible for hiring and training someone. This is next to impossible! They are worthless in helping you find anyone and I have been months without staff for my son. I am in the process of changing companies and looking for an agency that will provide and train aides. Do not fall for their scam.

PDP, 11-05-2018 08:56PM

By: Mother of Person Served in Franklin county

We have used the Parent Directed Program (PDP) for 10 years. It allows us to choose our own homecare workers, but does all the “employer” paperwork for us. We have flexibility to choose the pay rate for each worker, based on their experience and the tasks they do. And our pay range is competitive within the field, so it is easier for us to find new workers.

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