Balanced Care

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Do not use this provider, 01-03-2020 12:58PM

By: Mother of Person Served in Franklin county

My son recieved services from this agency approximately 6 years. This agency did not provide adequate or professional services. He hired staff to work in my son's home who stole from him, several of the employees had an alcohol and or a drug history, staff were frequently late, called off, or were no call no shows. My son frequently missed medical appointments because staff not coming or being on time. They director did not seem to care or address this problem. When a problem arised the director did not adequately resolve or was not able to resolve them. There were no back up plans are staff available .

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